A term describing the total amount of non-conformance permitted in materials, machinery or manpower. Usually expressed with some form of definitive operational term, such as "the minimum acceptability criteria for the disposal of used CRT's is..."
Also known as acceptance criteria.
Must Read Quality Management books for IT Project Managers...
The market leader in quality management, this text is built on the strength and experience of the author team.
Experience as examiners for the Malcolm Baldrige Award, allow both Evans and Lindsay to integrate the framework and essential content of the Malcolm Baldrige National Quality Award criteria throughout the text.
This edition continues to provide a managerially oriented, integrated view with a blend of pertinent technical topics.
It contains revised, integrated, and more comprehensive coverage of Six Sigma philosophy, concepts, and techniques.
New chapters on Principles of Six Sigma and Design for Six Sigma are included.
The new edition also has coverage of most of the Body of Knowledge (BOK) required for ASQ certification as a Certified Quality Manager.
For decades, Juran's Quality Handbook has been the one essential reference in quality management and engineering-;the ultimate authoritative source of answers on quality applications, procedures, techniques, and strategies.
Now this Fifth Edition-;a major revision and the first new edition of Juran's Quality Handbook in more than 10 years-;forges a new standard in tools for quality.
Bringing managers and engineers the most up-to-date methods, research, and theory, under the guidance of a team of the world's top experts, Juran's shows you how to plan for quality, achieve quality control, and ensure quality results.
Packed with new methods, research, and thought on quality, and emphasizing the need for quality software and quality software development methods, this completely updated classic also gives you new information, new techniques, and new applications.
Broad in scope and inclusive in methodology, Juran's Quality Handbook is the reference of choice for anyone concerned with quality in business, manufacturing, or engineering.
Whether you're just beginning your journey or a longtime traveler on the quality path, this book is the best possible companion for your voyage.