level of effort ("loe")
Support type activity (e.g. vendor or customer liaison) that does not readily lend itself to measurement of discrete accomplishment. It is generally characterized by a uniform rate of activity over a specific period of time. SOURCE: apm.com Work that does not result in a final product (such as liaison, coordination, follow-up, or other support activities) and which cannot be effectively associated with a definable end product process result. Level of effort is measured only in terms of resources actually consumed within a given time period. SOURCE: assuredsolutions.com
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