Remedy IT Service Management

"Remedy delivers service management software solutions that enable organizations to automate and manage internal and external service and support processes. With more than 7,000 customers worldwide and over 10 years of product development and investment, Remedy, a BMC Software company, delivers out-of-the-box, best-practice applications that help customers align service and support with business objectives, improve service levels, manage assets, and lower costs. Remedy, a BMC Software company http://www.bmc.com/remedy/ Process Management"